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Frequently Asked Questions

The product warranty coverage periods vary according to the type of products and areas of use. In this context, warranty coverage for products such as fuel tanks, air cylinders, and tool boxes is 2 years, 1 year for oil tank and 2 years for steel door group.

Products from usage areas; It consists of three main groups as aluminum, steel and stainless steel in accordance with different usage purposes according to many features such as hardness, density, durability, formability, shear strength.

While the use of steel material is preferred for heat resistant and long-lasting needs above 400 degrees, the use of aluminum is preferred for needs with a temperature degree below 400. In addition, aluminum is a stronger conductive material than other metals, so it is generally used in high voltage power lines.

Our production life, which started with fuel tanks in 1965, has continued with different sectors in the last 10 years. In this context, from tank production to Wire Rack Systems; From Display Equipment to Stands; We provide production services from Cold Storage to CNC Wire Bending and Special Manufacturing.

With our strong references in production and our expert team, as SMTR Group, we continue to provide special production tank services suitable for all projects in different sectors.

Unique thanks to our 55 years of manufacturing experience and our expert team, SMTR and SHT ISO / TS 16949: 2009, ISO 9001: 2008, ISO 14001: 2004, ECE-R34, Q1, OHSAS 18001: 2007, EN ISO 3834-2: 2005, certificates and highly innovative products We export to 25 different countries in 6 different continents, especially Germany.

Since we export to 25 different countries in 6 different continents, our shipment types differ for each country. In this context, we continue to ship by land, sea and occasionally by air cargo for sample shipments.

The products prepared for shipment may differ according to their type and volume in packaging. In the meantime, we decide on the packaging of the products together with our customers. Depending on the type of product, we deliver safely in a box or on a pallet, protected in the form of stretch film.

The heat-treated pallets, which are called the permission certificate of the wooden packaging materials to be used in export, are used after being marked with the traceability mark and made ready for shipment.

Thanks to the strong partnerships we have gained in our work period of more than 55 years, we have companies abroad that we have been working with for many years and distributorship in certain countries.

Our prepared products are marked with different methods according to their type and structure. Among them;

  • Laser marking
  • Marking with a shot
  • It is included as a branding with drop sticker.

We use a product identification system with barcode in order to follow the warranty scope of our products in detail, to access detailed information about product production and type, and to understand that the product belongs to us.